Customer Service

We want to satisfy and delight our customers - every single one. We design our stores, train our Team Members and select our products with that goal in mind.

How Can We Help You?

  • Need a refund? All refunds are handled by the store where the item was purchased. Contact your local store.
    • Effective January 1, 2016, in the U.S. and Canada, all Whole Body department products require a receipt to obtain a refund, exchange or store credit. Whole Body items include, but are not limited to, bath and body care, cosmetics, supplements (e.g. vitamins, herbs, protein powders), clothing, housewares, toys, printed media and digital media.
  • Have questions about an online order or need to make changes? Contact your local store.
  • Need help with a Gift card? Call 844-936-2273
  • Learn how to become a Whole Foods Market vendor or contact a Regional Office to start the new vendor process.
  • Find and apply for a jobs in our Careers section.
  • Find addresses and phone numbers for our US National and Regional Offices.
  • Have a question for a 365 by Whole Foods Market store? Contact 365 by Whole Foods Market stores here.

Find Answers to Other Frequently Asked Questions

Check out these pages for help with specific topics:

You can also send us a question or comment. Please use the drop down lists to help us route your question or comment for the fastest response. Once you choose a topic you’ll be directed to our comment form.

In order to use the contact us form, please select a store from the drop down above.
Many issues can be solved by a quick call to your local store. Please select your store from the above menu to see phone number.

Individual stores are responsible for, respond to and correct the vast majority of issues. If you have a concern with a product or service, please contact a Shift Leader at the store where the problem arose.

Fill in the last 6 digits